Car Finance Mis-selling
Millions of UK drivers may have been mis-sold car finance. The FCA estimates the industry is estimated to pay out £7.5 billion in compensation. Find out if you're eligible.
What is Car Finance Mis-selling?
Car finance mis-selling occurs when dealers or lenders fail to properly disclose important information about your finance agreement, or when the finance sold wasn't suitable for your needs.
The most common form of mis-selling involves hidden commission arrangements. Car dealers often received commission from lenders for arranging your finance — and in many cases, this was never disclosed to you.
The FCA found that these secret commission payments often led to higher interest rates. The dealer had an incentive to put you on a more expensive deal because it meant more commission for them.
Signs You Were Mis-sold
- You weren't told about commission the dealer received
- The total amount payable wasn't clearly explained
- You weren't offered alternative finance options
- The interest rate was higher than it should have been
- You felt pressured into taking finance
- Important terms and conditions weren't explained
- The finance wasn't suitable for your circumstances
- You weren't given time to consider the agreement
Types of Car Finance We Handle
We can help you claim compensation for any type of car finance mis-selling.
PCP (Personal Contract Purchase)
The most common type of car finance where you pay monthly with a final 'balloon' payment option.
Learn moreHP (Hire Purchase)
Fixed monthly payments that pay off the full car value. You own the car once payments are complete.
Learn moreGAP Insurance
Guaranteed Asset Protection insurance that covers the difference between your car's value and what you owe.
Learn moreHow Much Compensation Could You Receive?
£830*
Average Claim Per Agreement
£7.5bn
Owed by Lenders
2007
Claims back to
The exact amount depends on factors including the commission paid, the loan amount, and the interest rate. Many people have multiple agreements and can claim for each one.
Find Out If You're Eligible
Our Find Your Agreements tool can locate all your car finance agreements back to 2007. All you need is your name, date of birth, and current address.
Find Your AgreementsNo win, no fee. No lender paperwork needed.